Integrations
Connectors overview
Connect business systems to load Knowledge and enable MCP tool calling — not customer chat.
Connectors overview
Connectors (Dashboard → Connectors) attach systems such as Notion, Google Drive, GitHub, Salesforce, and Zendesk.
After you connect a provider you can:
- Load Knowledge — open the connection and sync pages, files, or repos into the knowledge base so the agent can answer from them.
- Enable MCP tools — turn that connection on for an agent in Agent settings → Tools → MCP Connections so the agent can call the system during chat.
Channels are different. WhatsApp, Telegram, Instagram, and similar platforms are for customer conversations. Configure those under Dashboard → Channels.
Some CRM and data systems also appear as custom HTTP tool presets in Agent settings. Those are extra tool definitions, not a replacement for Connectors.
Connector catalog
CRM and revenue
- Salesforce
- HubSpot
- Pipedrive
- Copper
Helpdesk and ITSM
- Zendesk
- Intercom
- Front
- ServiceNow
Work management and development
- Jira
- Linear
- Asana
- GitLab
Data platforms
- Snowflake
- BigQuery
- Postgres
- MySQL
Email and calendar
- Microsoft 365
- Google Workspace
Industry specific
- EHR / practice systems
- MLS / transaction platforms
- Core banking APIs (read-only patterns recommended)
Some deep integrations are still on the coming-soon connections roadmap. Until they ship, bridge gaps with MCP, custom HTTP tools, or knowledge synced from exports.
How to enable
- Open Dashboard → Connectors and connect the provider.
- Open the connection and load the resources you want into Knowledge.
- In Agent settings → Tools, enable that connector under MCP Connections.
- Verify search and tool calls in the playground.