Account & organization
Security & controls
How WisebotAI protects customer data and what security controls ship in the product today.
Security & controls
This page describes what is available now in the product. For account sign-in options, see Authentication.
Data protection
- Traffic to WisebotAI is served over HTTPS (TLS).
- Credentials for channels and integrations are stored encrypted server-side — not in agent prompts or chat transcripts.
- We do not sell customer data. See the Privacy policy for retention, subprocessors, and your choices.
Access & sign-in
- Email and password with hashed storage, plus Google and GitHub OAuth for team sign-in.
- Organization roles (owner, admin, member) and invitations control who can configure agents and billing.
- SAML / enterprise SSO is available on request for enterprise customers — contact sales to review your identity provider requirements.
Product controls (shipped)
| Control | What it does |
|---|---|
| Guardrails | Allow or block topics and tune response limits per agent. |
| In-chat approvals | Sensitive tools (e.g. website builds, decks, computer use) can pause until a teammate approves in the playground. |
| IP allow / block lists | Restrict widget or API access by IP where configured. |
| Escalation & resolve | Built-in tools to hand off to humans and close threads with context. |
Learn more on the homepage Controls & safety section or in Security & controls.
Activity visibility
Today you can review conversation history, approval records for gated tool runs, and run / tool traces in the dashboard. A dedicated compliance-grade audit log export is on the enterprise roadmap — book a demo if you need a formal audit program.
Deployment options
- Standard cloud — WisebotAI runs on managed infrastructure with the controls above.
- Private or isolated deployment — available on request for enterprise customers; terms depend on your security and residency requirements.
Responsible AI
- Ground agents in your knowledge base; tune instructions and guardrails before production traffic.
- Route high-risk decisions to people; use approvals for actions that change external systems or spend credits.