Operations
Notifications
In-app notification bell for conversation and system events.
Notifications
Navbar bell
The notification bell in the dashboard navbar surfaces alerts such as new messages, escalations, or system events—exact event types depend on your deployment and notification settings.
Preferences
When the UI exposes toggles, users can choose which events notify them or which channels (email vs in-app) to use.
Related
- Conversations (Inbox) for acting on alerts